Privacy Policy rezeki66

Introduction

This Privacy Policy is published by rezeki66, an online casino platform operating under international licensing and serving players in Malaysia. This document sets out our commitment to your privacy and describes the personal information handling practices we follow.

By registering an account, accessing the rezeki66 website or using any of our services, you are considered to have read, understood and agreed to the terms stated in this Privacy Policy. If you do not agree with any provision herein, you are requested not to use our platform.

Information We Collect

rezeki66 collects various categories of information to enable us to provide services that are safe, fair and suited to players' needs. This information is divided into two main categories:

Information You Provide Directly:

• Full name as it appears on your identity card (MyKad) or official document
• Date of birth for age verification purposes (players must be 21 years of age or older)
• Active email address for account communications
• Mobile phone number for two-factor authentication and important notifications
• Username and password created during registration
• Payment method information including e-wallet and bank account details for deposit and withdrawal processing
• Identity verification documents when required by KYC (Know Your Customer) procedures

Information Collected Automatically:

• IP address and network information of your device
• Browser type, operating system and device settings
• Access log data including pages visited, session duration and in-account actions
• Gaming activity records including bets, winnings and bonus usage
• Cookie data and session identifiers that help us maintain the security of your login

How We Use Information

The information we collect is used solely for legitimate purposes directly related to the operation of the rezeki66 platform. The main purposes for which your personal information is used include:

• Processing new account registrations and verifying player identity in accordance with licensing requirements
• Processing financial transactions including deposits via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency, as well as withdrawals within 10–45 minutes
• Managing and processing bonus claims, including a 100% welcome bonus of up to RM1,000 and the VIP cashback programme
• Providing 24/7 customer support via live chat and email in Malay and English
• Sending important communications relating to your account, security and policy changes
• Detecting and preventing fraud, money laundering and suspicious activity
• Ensuring compliance with international licensing requirements and applicable laws
• Improving the user experience based on analysis of platform usage patterns

Third-Party Information Sharing

rezeki66 respects the confidentiality of your information. We do not sell, lease or disclose your personal data to outside parties for commercial purposes without your consent. However, there are limited circumstances in which information sharing may occur:

• Payment Service Providers: Transaction information required to process deposits and withdrawals is shared with payment processors such as providers of Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and recognised cryptocurrency platforms. This sharing is limited to only the data necessary.
• Game Software Providers: Game developers working with rezeki66 may receive non-personally identifiable game session data for technical and audit purposes.
• Statutory Authorities: We may be required to disclose information to the relevant authorities when required by law, court order or a valid regulatory process.
• Anti-Fraud Bodies: In situations involving detection of fraud or illegal activity, relevant information may be shared with investigative bodies or related international licensing boards.

All third parties involved in handling your data are required to comply with data security standards comparable to our own.

Data Security and Protection

rezeki66 implements multiple layers of technical and organisational security to protect your personal information from unauthorised access, misuse, loss or unintended disclosure. The protective measures we practise include:

• 256-bit SSL encryption for all data communications between your browser and our servers
• Two-factor authentication (2FA) system for account access requiring additional verification
• Continuous system monitoring to detect cyber threats and intrusion attempts
• Strict internal access controls — only authorised personnel may access sensitive data
• Regular security audits by independent parties to ensure our systems consistently meet current standards
• Automatic data backup systems to prevent loss of information due to technical failure

While we take all reasonable steps to protect your data, no digital security system can guarantee 100% absolute protection against all threats. You are also responsible for keeping your account password confidential.

Cookies and Tracking Technologies

rezeki66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us recognise your personal settings.

The types of cookies we use include:

• Essential Cookies: Required for basic website functions such as login, session verification and account security. These cookies cannot be disabled.
• Performance Cookies: Help us understand how players interact with the platform for technical improvement purposes.
• Preference Cookies: Save your preferred language and display settings so your experience is more consistent each time you visit.
• Analytics Cookies: Used to analyse general usage patterns for platform development purposes.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect certain functions of the rezeki66 platform.

User Rights

As a registered rezeki66 player, you have certain rights regarding your personal data. We fully respect these rights and provide straightforward channels for you to exercise them:

• Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
• Right of Rectification: If any of your information is inaccurate or outdated, you may request that we update it.
• Right of Erasure: You may request deletion of your account and personal data, subject to legal and licensing requirements that obligate us to retain certain records for a specified period.
• Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your data.
• Right to Withdraw Consent: You may withdraw consent previously given for data processing at any time, without affecting the validity of prior processing.
• Right to Complain: If you believe your privacy rights have been breached, you may submit a complaint to us or to the relevant regulatory body.

To exercise any of the above rights, please contact the rezeki66 customer support team via 24/7 live chat or our email. Requests will be processed within a reasonable timeframe.

Data Retention Period

rezeki66 stores your personal data for as long as needed to fulfil the purposes stated in this policy, or for as long as your account is active. Factors that determine the data retention period include:

• Ongoing operational requirements for accounts that remain active
• Legal and regulatory obligations that require financial and transaction records to be kept
• Investigation requirements in the event of disputes, claims or law enforcement inquiries
• Audit verification periods by international licensing bodies

Once the purpose for processing your data is no longer relevant and there is no legal obligation requiring it, your data will be securely deleted or anonymised in accordance with established procedures.

Protection of Underage Users

The rezeki66 platform is strictly for individuals aged 21 and above. We take this responsibility very seriously and carry out age verification as part of the registration process.

We do not knowingly collect, process or store any personal information from individuals under the age of 21. If we find that information belonging to an underage individual has been collected inadvertently, we will take immediate steps to delete that information and close the account in question.

Changes to This Policy

rezeki66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operational practices, legal requirements or data protection improvements. When any material changes are made, we will:

• Update the "Effective Date" at the top of this policy
• Notify players via in-account notifications or email when the changes have a significant impact on your privacy rights
• Retain previous versions of the Privacy Policy for reference if needed

Your continued use of the rezeki66 platform after any changes take effect will be considered your acceptance of the updated terms. You are encouraged to review this page periodically.

Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by rezeki66, please contact our team through the following channels:

• Live Chat: Available 24/7 directly through the rezeki66 platform in Malay and English
• Support Email: [email protected]

The rezeki66 customer support team is available to assist you at all times. All privacy-related enquiries will be handled with full priority and confidentiality.